Shipping and Delivery Policy

Shipping & Delivery

At TATHYALABEL, we are committed to delivering your handcrafted pieces with the utmost care and transparency.

Shipping Charges (Within India)
Prepaid Orders (Above ₹999) FREE
COD Orders (Logistics Fee) ₹90

✦ Delivery Timeline

Dispatch Time Usually within 4 days (up to 7 days for special finishing).
Transit Time 4-5 working days after dispatch.
Working Days: Saturdays, Sundays, and Public Holidays are not counted as working days for shipping and delivery.

✦ Delivery Protection

If you receive a parcel in bad condition or if the packaging is tampered with/damaged, please do not accept the package. Return it directly to the delivery person.

Action Required:

Immediately call us at +91 6306490785 or email tathyalabel@gmail.com with your Order ID.

We will ensure a brand-new replacement is delivered to you at no additional cost, provided the original tags and packing remain intact.

Frequently Asked Questions

Everything you need to know about Tathya Chikankari sarees

Each Tathya saree features hand-embroidered Chikankari work by skilled artisans. Our pieces are crafted using traditional techniques passed down through generations, ensuring authenticity and quality in every stitch.

Our pricing reflects the intricate hand-embroidery work, premium fabric quality, and artisan expertise involved. Each saree's price varies based on embroidery complexity, fabric type, and customization options chosen.

We offer standard and express shipping across India. Standard delivery takes 5-7 business days, while express shipping is available for 2-3 business days. All orders are carefully packaged to ensure safe delivery.

We offer a 14-day return policy for unworn sarees in original condition. Exchanges are available for different sizes or designs. Please contact our customer service team to initiate returns or exchanges.

Hand wash in cold water with mild detergent. Avoid bleach and harsh chemicals. Dry in shade to preserve the embroidery and fabric quality. Store in a cool, dry place away from direct sunlight.

Yes! We offer customization for color, embroidery patterns, and fabric choices. Custom orders typically take 3-4 weeks. Contact our team to discuss your specific requirements and create your perfect saree.

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